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Shipping Policy

Order Processing

  • All standard orders are processed within 2–3 business days (excluding weekends and holidays) after receiving payment.

  • Custom or bulk orders may take additional time depending on production requirements. You will be notified of estimated lead times during the order process.

Shipping Methods & Delivery Times

  • We offer standard, expedited, and freight shipping options depending on the size and weight of your order.

  • Standard delivery typically takes 3–7 business days.

  • Larger or pallet-sized orders may take longer and will ship via freight carriers.

Shipping Costs

  • Shipping costs are calculated based on order weight, size, and destination at checkout or provided in your custom quote.

  • Free local delivery may be available for select business locations in Virginia and Maryland (contact us to confirm).

Tracking & Notification

  • Once your order ships, you will receive a confirmation email with tracking information.

  • For large or freight orders, you will be contacted directly to arrange delivery.

International Shipping

  • At this time, we ship only within the continental United States.

  • For international inquiries, please contact us directly to explore shipping options and requirements.

Delays & Exceptions

  • While we strive to meet all delivery timelines, delays may occur due to weather, holidays, or carrier issues.

  • We are not responsible for delays caused by third-party carriers but will assist in resolving any delivery issues.

Contact Us

  • For any questions related to shipping, feel free to contact us:
    Email: support@flexi-plastics.com

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